AStarMarkets COMPLIANCE

CUSTOMER AGREEMENT 

These Terms of Use govern the Client’s use of the Company Internet Website and all applications, software and Services (collectively, “The Services”) available via this Website.

Use of the Website: 

1.1. By accessing this Website, the client signifies his agreement with and understanding of the following Terms of Use.

1.2. The client warrants and represents to the Company that he is legally entitled to visit the Website and make use of information made available via the Website.

1.3. The Company reserves the right at its sole discretion to change, modify, add, or remove any portion of this Website or these Terms of Use at any time and for any reason without a notice to the client.

1.4. Changes to these Terms of Use will be effective when posted. Continued use of this Website following any such changes shall constitute the client’s acceptance of such changes.

Access:

2.1. This Website and the information, tools and material contained in it are not directed to, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in any jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or which would subject the Company or its affiliates to any registration or licensing requirement within such jurisdiction. In accessing any part of the Website, the Client agrees not to use this Website in such a way that disrupts, interferes with or restricts the use of this Website by other users; not to upload, display or transmit any materials through this Website which are false, offensive, defamatory, threatening, obscene, unlawful or which infringe the rights of any other person anywhere in the world.

Disclaimer of Warranties:

3.1 The Company makes no representations about the results to be obtained from using this Website, the Services, the information or the content.

3.2 The use of same is at the Client’s own risk. The information on this Website is provided on “as is” and “as available” basis.

3.3 The company does not warrant the accuracy, completeness, security or timeliness of the content, information or Services provided on or through the use of the Website, either expressly or by implying, for any particular purpose.



Privacy:

4.1 The Company’s Privacy Policy governs the use of information collected from or provided by the Client at this Website.

Limitation of Liability:

5.1 The Company shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by the Client or any third party, as a result of or which may be attributable, directly or indirectly, to the access and use of the Website, any information contained on the Website, the Client’s personal information or material and information transmitted over the Company’s system. In particular, neither the Company nor any third party or data or content provider shall be liable in any way to the Client or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Intellectual Property:

6.1 All trademarks, names, logos and service marks (collectively “The Trademarks”) displayed on this Website are registered or unregistered trademarks of the Company or third party that may own the Trademarks displayed on the Website. Nothing contained on this Website should be construed as granting any license or right to use any trademark displayed on the Website without the written permission from the Company or from a third party. Client’s use of the Trademarks displayed on the Website, or any other content on the Website, except as provided in these Terms of use, is strictly prohibited.

6.2 The Client may download content only for his personal use for non-commercial purposes but no modification or further reproduction of the content is permitted. The contents of the Website, including any images, text, executable code, and layout design may not be distributed, reproduced, publicly displayed, downloaded, modified, reused, re-posted, or otherwise used except as provided herein without the express prior written permission of the Company. The Client may not, for any reason, distribute, modify, duplicate, transmit, reuse, re-post, or use the content of the Website for public or commercial purposes, including the text, images, audio, and video without a prior written consent from the Company. Anything that the Client transmit to this Website becomes the property of the Company, may be used by the Company for any lawful purpose, and is further subject to disclosure as deemed appropriate by the Company, including to any legal or regulatory authority to which the Company is subject. The Company reserves all rights with respect to copyright and trademark ownership of all material at this Website, and will enforce such rights to the full extent of the law.

Links and Advertisements:

7.1 The Website may include links to other Internet websites or resources as well as for third party advertiser’s websites. You acknowledge and agree that the Company shall not be responsible any such external website, resource or advertisement, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites, resources or advertisements. Client Agreement This client agreement is entered by and between the operator of the ​​​​AStarMarkets side (the “Company”) and the person or legal entity that has applied to open a trading account at the Company’s CFD’s Trading platform (the “Client”),according to the terms and conditions detailed herein.

Introduction:

1.1 This agreement, as well as any legally binding document entered into between the Company and the Client, all as amended from time to time (together: the “Agreement”), set out the terms upon which the Company will deal with the Client in respect to placing orders and trading over financial instruments, on the Company’s trading platform.

1.2 Trading, means that a contract is being created which gives the Client the right to estimate the direction of change in price of an underlying asset, within a specified time frame determined by the Company. This trading instrument is different from trading in traditional options, since there is a fixed return that is determined at the outset of the trade, there is usually no Stop-Loss order and other features.

1.3 Opening an account and usage of the Trading Platform provided by the Company is by limited license given by the Company to the Client. The license is personal, non-transferable and is for persons who are older than 18 years old (or older legal age, if the law applicable to the Client’s jurisdictions requires a higher legal age) and subject to this Agreement. The Client may not transfer, assign, or enable other to make any use of the license, and/or give the Clients access codes to the Trading Account to anyone. Any damage caused to the Client, the Company and any third party due to breach of this Agreement by Client, shall be under the Client’s sole responsibility.

1.4 All services are provided to the client by , ​​​​AStarMarkets which is the management company and the client enters into a contractual agreement with ​​​​AStarMarkets only.

Opening of the Trading Account:

2.1 The Company will open an account for the Client (the “Trading Account”) as soon as reasonably practicable after: (i) the Company has received confirmation that the Client has agreed to enter into this Agreement (such confirmation can be made by checking the “I AGREE” button or link on the Company’s Internet website (the “Website”), followed by a completed application form (if applicable) and all other Client’s information required by the Company to be provided for full verification. The Client confirms that Client’s information is full, accurate and complete. If there is a change in the information provided by the Client at any time, the Client must notify the Company immediately of any such change.

2.2 The Trading Account will be activated by the Company as soon as the Company has identified the funds credited by the Client to the Trading Account. The Company may activate the Trading Account and permit trading in the Trading Account subject to such limitations, and before full verification has been determined, and to the satisfaction of such further requirements as the Company may impose. In the event that the Trading Account is activated but any such requirements are not complied with, the Company may freeze activity in the Trading Account. Where a Trading Account is not activated or is frozen, no funds held by the Company in respect of that Trading Account may be transferred back or to any other person until the Company is satisfied that all Applicable Regulations have been complied with.

2.3 In relation to any Transaction entered into pursuant to the Agreement the Company may act, according to the Company’s sole discretion, as principal or as agent on the Client’s behalf. Therefore the Company may act as the counter party to the Clients Trading activity. The Client confirms that it acts as principal and not as agent or trustee on behalf of someone else.

2.4 The Client hereby represents and warrants that his engagement with the Company in this Agreement and his use of the Company’s services are in full compliance with the law applicable to the Client.

Trading Platform:

3.1 The Trading Platform supplied by the Company enables trading in foreign exchange rates of different currencies, commodities, and any other financial instruments made available by the Company (all hereof: “Financial Instruments”). The Trading Platform displays indicative quotes of exchange rates of different financial instruments pairs, based on different financial information systems, as the most updated exchange rates in the international capital markets. For determining the quotes for different time periods, the platform is making mathematical calculations according to known and accepted capital markets formulas. It is acknowledged by both Parties that due to different calculation methods and other circumstances, different trading platforms and/or markets may display different price quotes.

3.2 The Client will receive a predetermined pay-out if his transaction expires in-the-money, and he will lose a predetermined amount of his investment in the Transaction if the option expires out-of-the-money. The predetermined amounts are a derivative of the collateral invested in the transaction by the Client, and will be published in the Trading Platform. The degree to which the option is in-the-money or out-of-the-money does not matter as it does with a traditional options.

3.3 The Company does warrant that trading in the Trading Account will be available at all times.

3.4 The Client authorises the Company to rely and act on any order, request, instruction or other communication given or made (or purporting to be given or made) by the Client or any person authorised on the Client’s behalf, without further enquiry on the part of the Company as to the authenticity, genuineness authority or identity of the person giving or purporting to give such order, request, instruction or other communication. The Client will be responsible for and will be bound by all obligations entered into or assumed by the Company on behalf of the Client in consequence of or in connection with such orders, requests, instructions or other communication.

3.5 The Company has the right, but not the obligation, to set, at its absolute discretion, limits and/or parameters to control the Client’s ability to place orders or to restrict the terms on which a Transaction may be made. Such limits and/or parameters may be amended, increased, decreased, removed or added to by the Company and may include (without limitation): (i) controls over maximum order amounts and maximum order sizes; (ii) controls over total exposure of the Company to the Client; (iii) controls over prices at which orders may be submitted (including, without limitation, controls over orders which are at a price which differs greatly from the market price at the time the order is submitted to the Company’s order book); (iv) controls over any electronic services provided by the Company to the Client (including ,without limitation, any verification procedures to ensure that any particular order or orders has come from the Client); or (v) any other limits, parameters or controls which the Company may be required to. The Company may, in addition, require the Client to limit the number of open Transactions which the Client may have with the Company at any time.

3.6 The Company does not allow actions or non-actions based on arbitrage calculations or other methods that are based on exploitation of different systems or platforms malfunction, delay, error etc.

3.7 The Company is entitled, by its own discretion, to cancel any trade that has been executed due or in connection with an error, system malfunction, breach of the Agreement by Client etc. The Company’s records will serve as decisive evidence to the correct quotes in the world capital markets and the wrong quotes given to the Client; The Company is entitled to correct or cancel any trade based according to the correct quotes.

3.8 Reporting- Client can see his open trades (“Positions”) and guarantee funds situation at any time by accessing his Trading Account in the Company’s platform and viewing past trade’s reports generated by the Company. No hard-copy reports are sent.



4.1 The Client may transfer funds to the Company with different methods of payment as permitted by the Company from time to time and in any currency (acceptable by the Company), and such funds will be converted and managed in the Trading Platform in US Dollars and/or Euro and/or GBP, as determined by the Company, according to an exchange rate determined by the Company’s according to the available market rates.

4.2 When making a bank transfer, the Client must send the Company an authentic SWIFT confirmation, stating full bank account details and proof that the bank account is registered under its name. Non-delivery of the SWIFT confirmation or in case that the details do not conform to the Client’s details registered at the Company may result in the funds not being credited to the Client’s Trading Account.

4.3 The Funds deposited with the Company by the Client, together with any Profit or other Benefits the Client may be entitled to according to a specific agreement with the Company, shall be used as security to any Transaction, including Trading Losses, Commission and any other fee or debt owed by the Client to the Company, which will be automatically deducted from the Client’s equity in the Trading Account. The Client’s Funds shall not accumulate any interest or any other benefits. Trading that relate to a reference security shall not grant the Client any right to dividends, voting, allocations or any other Benefits, but may be subject to adjustments according to financial or corporate events which may have an effect the reference security, such as distribution of dividends, splits etc.

4.4 Repayment of any funds via wire transfer by the Company to the Client will be in the same currency and to the same account/credit card from which the funds were originally transferred, unless the Company has decided, by its own discretion, to return the funds to a different account of the Client. 4.5 The Client declares that all funds that it transfers to the Company do not derive from any criminal or other illegal activity and without any violation of any applicable anti-money laundering laws and regulations.

4.6 The Client will have no claim against the Company and will not hold the Company responsible for any delay and/or differences originating from a credit company’s, banks or other financial institutions rates calculation and/or commission and/or any other debit.

4.7 a)In the case the Client gives an instruction to withdraw funds from the Trading Account, ​​​​AStarMarkets™ finance department supervises every withdrawal request submitted. Identification documents must be submitted to process any withdrawal. The Company shall pay the specified amount (less any transfer charges, if applicable, see point (5) below) within seven to ten (7-10) Business Days once instructions has been accepted and at the moment of payment, the Client’s margin requirements, proof of identity (to ensure safety of client’s funds) and due diligence criteria have been met. The Company may cancel the Client’s withdrawal order, if, according to the Company’s discretion, the remaining funds (after the withdrawal) shall not be sufficient to secure open Position(s) in the Trading Account. b) The company does not take any responsibility for any delays of withdrawals, due to third party (banks, credit card companies or other service providers) policies, nor any force major events that are not under the company’s control. c) Minimum withdrawal amount for wire transfers is $500.00 USD. d) Minimum withdrawal amount for Credit card / Debit Card transfers is $100 USD e) Minimum Deposit amount (for Credit / Debit cards) is $250 USD / Max Deposit amount is unlimited.

4.8 The Company shall debit the Client’s Trading Account for all payment charges. If the Client has the obligation to pay any amount to the Company which exceeds the amount held in the Client’s Trading Account, the Client shall immediately pay such amount upon Company’s request.

4.9 The Company shall not provide physical delivery in relation to any Transaction. As mentioned above, Profit or loss is credited to or debited to or from the Trading Account (as applicable) once the Transaction is closed.

Fees & Charges

5.1 The Company does not charge brokerage fees or commissions for executing trades.

5.2 All deposits to the company either by Credit Card or Wire Transfer are not subject to fee’s from the company. Clients may see fee’s charged to them and these charges will be from the clients’ bank.

5.3 All withdrawals either by Credit Card or Wire are not subject to fee’s. The company pays all fee’s for wire withdrawals.

5.4 The Company may introduce additional fees and charges, and may change any existing fees and charges, at any time, by giving the Client not less than 10 Business Days’ notice of such changes.

Bonus Policy

6.1 The Company may offer a number of attractive reward features, including welcome bonuses, contests and awards to new or existing customers. Bonuses and trading credits rewarded to clients are part of the Company’s promotions programs. These bonuses are limited time offers and the terms and conditions associated with any bonus rewards are subject to change from time to time.

6.2 Bonuses and profits that are based, even partially, on use of bonus credit, shall be forfeited in case the Company suspects any act of fraud or breach of the Company’s Terms and Conditions by Client.

6.3 In order to withdraw funds from an account that has been credited with a trading bonus, the trader will be required to execute a minimum trading volume of (bonus amount + Deposit) x25.

6.4 Funds can only be withdrawn when the preceding stipulation has been fully met and fulfilled. All trading bonuses are final, and a trading bonus cannot be removed once it has been credited to an account.

6.5 In regards to all “7 days guarantee campaign” or all insured money campaign: Insured money is replaced with bonus money. The bonus money needs to meet the following trading requirements in order to be withdrawn. The 1st deposit amount needs to be traded 15 times in order to be eligible for withdraw.

Privacy and Data Protection

7.1 Due to the nature of the Company’s business and relations with the Client, The Company shall hold some personal client information. All data collected, whether it is on paper or on a computer is safeguarded in order to maintain the Client privacy under Data protection laws

7.2 The Company shall be permitted to use and/or disclose the Client Information (a) For internal use, including with affiliated entities; (b) As permitted or required by law; (c) For protection against or prevent actual or potential fraud or unauthorised transactions or behaviour (d) For computerised supervision of Client’s use of the services, review and/or supervision and/or development and/or maintenance of the quality of services; (e) to protect the Company’s rights or obligation to observe any applicable law.

7.3 The Client hereby grants the Company his/her permission to make use of his/her details in order to provide updates and/or information and/or promotion or marketing purposes through the Clients E-mail address or other contact information. Cancellation of this consent shall be performed by providing written notice to the Company, and shall apply to new publications that have not been sent.

7.4 The Client agrees that the Company may record all conversations with the Client and monitor (and maintain a record of) all emails sent by or to the Company. All such records are the Company’s property and can be used by the Company, amongst other things, in the case of a dispute between the Company and the Client.

7.5 Affiliation- the Company may share commissions and charges with its associates, introducing brokers or other third parties (“Affiliates”), or receive remuneration from them in respect of contracts entered into by the Company. Such Affiliates of the Company may be disclosed with Client’s information.

7.6 The Company’s Trading Platform, Website or other services may require the use of ‘Cookies’.

Advice, Information and Tax

8.1 The Company does not advise its Clients in regard to the expected profitability of any Transaction, and any tax or other consequences. The Client represents that it has been solely responsible for making its own independent appraisal and investigations into the risks of any Transaction. The Client represents that it has sufficient knowledge, market sophistication and experience to make its own evaluation of the merits and risks of any Transaction. The Client acknowledges that he has read and understood the Risk Disclosure Document which sets out the nature and risks of Transactions to which this Agreement relates.

8.2 Where the Company does provide market commentary or other information: (a) this is incidental to the Client’s relationship with the Company. (b) It is provided solely to enable the Client to make its own investment decisions.

8.3 The Company shall not be responsible for the consequences of the Client acting upon such trading recommendations, market commentary or other information.

8.4 The Client acknowledges that the Company shall not, in the absence of its fraud, willful default or gross negligence, be liable for any losses, costs, expenses or damages suffered by the Client arising from any inaccuracy or mistake in any information given to the Client.

8.5 The Company is under no obligation to assess the appropriateness of any Transaction for a Client, to assess whether or not the Client has the necessary knowledge and experience to understand the nature of risks associated with the Transactions. All risks related to the above are under the sole responsibility of the Client.

8.6 Any tax applying on the Client and/or results from the Client’s trading activity, including trading profits and/or trading losses and/or any charges and/or deductions, shall be under the Client’s full and sole responsibility. The Client shall personally report and pay any personal, federal, state and local tax liability he is obligated to, if applied. The Company serves as a mediator only and does not collect deduct, pay or withhold tax from the Client. The Company reserves the right, if ordered by an official entity, to deduct tax from the Client and deliver it to the proper tax authority as ordered by the official entity.

Account Balances

9.1 Trading Account balances and statements are displayed within the trading platform made available to the Client by the Company. Common terms definitions can be found on the Company’s Website. Closing an account and cancellation of the agreement

10.1 Either party may terminate this Agreement by giving 10 (Ten) days written notice of termination to the other. Either party may terminate this Agreement immediately in any case of any breach of this Agreement or event of Default by the other Party. Upon terminating notice of this Agreement, Client shall be under the obligation to close all open positions, otherwise, the notice shall become void, or the Company shall have the right to close all open positions without assuming any responsibility. Such closure may result in an outcome that would be less favourable for the Client.

10.2 Upon termination, all amounts payable by Either Party to the other Party will become immediately due. 10.3 Termination shall not affect any outstanding rights and obligations according to the applicable law and the provisions of this this Agreement. Limitations of Liability and Indemnities

11.1 THE SERVICES OF THE COMPANY ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND COMPANY MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT ANY AFFILIATED SOFTWARE, SERVICES OR COMMUNICATION THAT MAY BE OFFERED OR USED BY THE CLIENT SHALL ALWAYS BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM TRADING OR THE USE OF THE COMPANY’S SERVICES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

11.2 Client acknowledges and agrees that the Trading Platform follows the relevant market, whether the Client is in front of his computer or not, and whether the Client’s computer is switched on or not, and will exercises the order left by the Client if applicable.

11.3 The Client shall, upon first demand by the Company, compensate the Company from and against all liabilities, damages, losses and costs (including reasonable legal costs), duties, taxes, charges, commissions or other expenses incurred by the Company.

11.4 The Company shall have the right to set-off any amount owed by the Company to the Client, against any debt or other obligation of the Client towards the Company. In any event of Default of Client (voluntary or involuntary insolvency procedures against the Client) all debts, future debts and other obligations of the Client towards the Company shall become immediately due. 

PRIVACY POLICY

AStarMarkets values your security and privacy. Protecting your privacy is one of our top priorities. This privacy policy sets out how we collect information regarding Website users, what we may do with it, and what you can do to protect your privacy.

We are using security measures and encryption systems, to make sure interaction with our website is smooth and safe. All transactions are performed under secured protocols, using the username and password chosen and guarded by you; the chances of someone else trading in your name are extremely low.

Keeping your password safe: You should make sure that you don’t share the password with anyone and remember that exenmarket’s personnel will never ask you for the password. If this happens and someone claims to be working for ​​​​AStarMarkets, don’t provide them with any information and make sure you notify our customer service at once. Pick a password that is hard to intercept and change it every couple of months. Also remember to log out as soon as you stop trading with ​​​​AStarMarkets, whenever you leave the computer and after every session.

The first step to start trading is to open an account and this process, simple as it is, requires you to enter some personal data such as your first and last name, email and phone number. Additional details, as well as proof of identity may be required of you at any time. ​​​​will maintain the privacy of all your personal data we collect, including age, occupation or marital status. You may be required to provide the copies of ID, passport and photograph, in accordance with any policies, laws or regulations that require such documents to be delivered. Furthermore, in some jurisdiction you may also need to submit financial information, investment experience and risk tolerance, all as may be required under law.

In order to have unrestricted access to the trading account and be able to trade with ease, these documents and information may be required. There is no obligation on your part to submit them, but if you don’t, you won’t be able to open the account and trade online. Additionally, it is important to keep us informed about your personal data as soon as something important changes, so your profile will always be up to date, and as required under any law.

We collect this information to administer and operate services, prevent fraud, defend our legal rights and for the purpose of compliance with regulations regarding the services we provide. Exenmarket`s privacy policy guarantees that your personal information will not be sold, rented or traded, and won’t be disclosed unless the following conditions occur or for the purposes set out above. We share information with the associated firms and other persons processing your personal information or with banks and clearing houses in order to deliver the products and services you need for trading.

When there is any suspicion of fraud or breach regarding the trading performed by the user, the privacy policy allows us to disclose your private data as needed, including to credit reference and fraud prevention agencies. The same applies for the national an international enforcement bodies and courts when they require this kind of information, as laws and regulations demand. Except for these situations, while you are trading with ​​​​AStarMarkets, your personal information is reasonably safe from unauthorized use, damage, modification or disclosure, by all reasonable measures.

Underage and Child Privacy
By using this website you state and represent that you are over the age of 18 or any agree restriction applicable in your jurisdiction in order to participate in trading, as any laws applicable to your may dictate. If you are under aged and entered the site by mistake, you should stop using the website and inform us promptly and we will conform with the applicable laws and regulations that apply to you and your personal information.

Regardless of the foregoing, in order to protect child privacy, we never knowingly collect or maintain information from users under 13, and no part of our website is structured to attract anyone under the age of 13. Should Website ever collect or maintain any such information, it will comply with the Children’s Online Privacy Protection Act (COPPA) and any other applicable law, under the appropriate jurisdiction. ​​​​AStarMarkets will never disclose any private or otherwise confidential information in regards to it clients and former clients to third parties

Changes to This Privacy Policy

This privacy policy may be changed from time to time, as we see fit. The binding version is the most updated version posted on the site. We may, at our discretion, inform you via e-mail regarding any material changes.

Please note any and all usage of the site and services is subject to the Terms and Conditions, as may be amended from time to time by ​​​​AStarMarkets, at its sole discretion.

Contact Us
For queries concerning policy matters, please contact us at anytime.

Additional disclosure

For the purpose of complying with Anti-Money laundering laws, ​​​​AStarMarkets.com requires two different documents to verify the identity of the customer.
The first document we require is a legal government-issued, identifying document with the picture of the customer on it. It may be a government-issued passport, driver’s license (for countries where the driver’s license is a primary identification document) or local ID card (no company access cards).
The second document we require is a bill with the customer’s own name and actual address on it issued 3 months ago at the earliest. It may be a utility bill, a bank statement, an affidavit, or any other document with the customer’s name and address from an internationally recognized organization.
AStarMarkets also requires a completed and physically-signed account application form to be submitted to the company.
Customers are required to submit up to date identification and contact information in a timely manner, as soon as changes occur.

TERMS AND CONDITIONS


These Terms and Conditions constitute a legally binding agreement between the Client (“Client” or “Clients”) and AStarMarkets Ltd. (“A-StarMarkets”, “we”, “our” or “us”). The Terms and Conditions govern the Client's use of the AStarMarkets Ltd. (Limited company). Services That are made available to the Clients on the Platform.
AStarMarkets Ltd. Services may be provided by AStarMarkets Ltd. or, if specified in these Terms and Conditions, any Product Terms or any additional terms, by any AStarMarkets Affiliate.

By registering for a AStarMarkets Account, accessing the Platform, and/or using the AStarMarkets Services, you agree that you have read, understood, and accepted these Terms, together with any additional documents or terms referred to in these Terms. You acknowledge and agree that you will be bound by and will comply with these Terms, as updated and amended from time to time.

If you do not understand and accept these Terms in their entirety, you should not register for a AStarMarkets Account or access or use the Platform or any AStarMarkets Service.

1. General Terms And Conditions.

In this Contract, we explain various Terms and Conditions that apply to the Services available on our Website, AStarMarkets.io, hereafter referred to as "Our Website".
Internet users around the World can access our Website. These Terms and Conditions govern the use of our Website. It is understood that all Transactions between AStarMarkets Ltd. and the Client are governed by this Agreement, as amended from time to time (including Risk Disclosures and Trading Policies and Procedures, without limitation).

2. Membership Eligibility.
Services are available and reserved only for Individuals or Businesses that can establish a Legally Binding Contract under the Laws applicable in their Country of residence. Without limiting the undermentioned terms, Our Services are not available to people aged under 18 or who have not attained the legal age (“Minors”). If you are a minor, you can not use this Service.PLEASE DO NOT USE THIS SITE IF YOU ARE NOT QUALIFIED.

To avoid any doubt, we disclaim any Liability for Unauthorised use by Minors of our Services in any manner or another. In addition, our Services are available only to people who have experience and sufficient knowledge in financial matters, able to evaluate the benefits and risks of acquiring Financial Contracts via this site. You are solely responsible for any decision and/or made by you based on the content of the Site. No person other than the Customer has or will have an interest in the Clients’ Account.

Without derogating from the above-mentioned provision, we disclaim any responsibility for auditing and/or checking your level of knowledge and/or experience, and any liability for damages and/or loss suffered as a direct result and/or indirectly from your use of the Site. It is the same for any transaction and/or use of the Services. Without limiting the above-mentioned provisions, our Services are not available in areas where their use is illegal, and AStarMarkets reserves the right to refuse and/or cancel access to its services to anyone at its sole convenience.

3. Cryptocurrency Capital Gains Tax Overview.

European Union

1.Tax Obligation Trigger
In the European Union (EU), clients incur a Capital Gains Tax (CGT) obligation only when cryptocurrency is sold, exchanged, or otherwise disposed of. Holding cryptocurrency alone does not create a taxable event. Tax liability is triggered upon converting cryptocurrency into fiat currency, another cryptocurrency, or goods/services. For guidance on specific tax scenarios, clients are encouraged to consult our finance department.

2.Subject to Change
Tax regulations vary across EU member states and may be updated periodically. Clients should remain informed of any changes in their country of residence. For assistance in understanding current regulations, clients can contact our finance department.

3.Tax-Free Allowance
Tax-free allowances and capital gains practices differ widely within the EU. Some countries provide tax-free thresholds, while others may tax all capital gains. For specific details, clients should consult with our finance department, who can advise on regulations in their respective countries.

4.Assistance with Tax Forms
Reporting requirements vary by country. Clients are encouraged to seek guidance from our finance department for help in submitting accurate tax forms and complying with local regulations.

5.Record Keeping and Reporting
EU clients should maintain records of all cryptocurrency transactions, including dates, amounts, and exchange rates. Our finance department is available to support clients in setting up compliant record-keeping practices


United Kingdom

1.Tax Obligation Trigger
Clients will incur a Capital Gains Tax (CGT) obligation only when cashing out cryptocurrency. While funds remain invested, they will be held in cryptocurrency, even if the balance shows a GBP value. Clients will only be liable for tax when converting cryptocurrency into cash by transferring it to a bank account. If clients do not sell cryptocurrency for cash, no tax will be owed..

2.Subject to Change
Clients should be aware that regulations regarding CGT may change due to new laws or government policies. It is the client’s responsibility to stay informed about any updates that may affect their tax obligations.

3.Tax-Free Allowance
For the current tax year (2024/25), clients may earn up to £6,000 in profits tax-free, referred to as the Annual Exempt Amount. Starting in the 2026 tax year, this allowance will be reduced to £3,000. Should profits exceed these thresholds, the applicable tax rates will be:
10% for basic rate taxpayers (total income up to £50,270).
20% for higher rate taxpayers (total income over £50,270).

4.Assistance with Tax Forms
Clients holding a Silver account type or above are entitled to complimentary support in completing tax forms related to Capital Gains Tax (CGT). Our dedicated team provides expert guidance throughout the process, helping clients ensure full compliance with HM Revenue and Customs (HMRC) regulations.

5.Record Keeping and Reporting
We will manage all cryptocurrency transaction records for clients, including:
Transaction Details: Date and Amount
Trade Details: Asset type, Amount traded, Open Price, Close Price, Leverage, Open and Close Time, Stop Loss, Take Profit, and Profit We will assist clients with tax reporting using these records.


Australia

1.Tax Obligation Trigger
Clients shall incur a CGT obligation when cryptocurrency is sold, exchanged, or otherwise disposed of. This includes transferring cryptocurrency for goods or services, as well as converting it to fiat currency. The mere act of holding cryptocurrency does not trigger a tax obligation. Should clients require additional information regarding tax obligations in Australia, they are encouraged to contact our finance department.

2.Subject to Change
Clients are advised to remain informed regarding potential changes to tax regulations in Australia, as the Australian Taxation Office (ATO) periodically updates its guidance on cryptocurrency. For assistance with any inquiries related to regulatory changes, clients should reach out to our finance department.

3.Tax-Free Allowance
TIn Australia, clients may be eligible for a 50% CGT discount on gains if the cryptocurrency has been held for more than 12 months. This means that only half of the capital gains realized upon the sale or disposal of the cryptocurrency will be included in the client's taxable income, and will then be taxed at the applicable income tax rate. Clients should note that if the cryptocurrency is held for less than 12 months, the full capital gain will be taxable. For further details on the tax treatment of capital gains in Australia, clients are encouraged to contact our finance department for personalized guidance.

4.Assistance with Tax Forms
Clients are encouraged to consult with our finance department for assistance regarding tax obligations and reporting related to cryptocurrency transactions. Our finance team is available to provide relevant guidance and support, including information on record-keeping practices to ensure compliance with Australian tax regulations.

Canada

1.Tax Obligation Trigger
Clients must fulfill tax obligations on capital gains derived from cryptocurrency when such assets are sold, exchanged, or otherwise disposed of. This includes transactions where cryptocurrency is used to purchase goods or services. The holding of cryptocurrency does not incur a tax obligation until a sale or exchange takes place. For further clarification on this matter, clients may contact our finance department to discuss specific situations that may arise.

2.Subject to Change
Clients should remain aware that tax regulations may evolve in Canada, particularly as cryptocurrency becomes more mainstream in financial practices. It is essential for clients to stay informed about legislative changes that may impact their tax responsibilities. For assistance with any inquiries regarding potential regulatory updates, clients should reach out to our finance department.

3.Tax-Free Allowance
In Canada, 50% of capital gains realized from the sale of cryptocurrency are taxable. This means that clients will only be taxed on half of the profits made from selling their cryptocurrency, which will then be included in the client's taxable income and taxed at their marginal tax rate. For more detailed information on the tax obligations in Canada, clients are encouraged to consult our finance department for tailored advice.

4.Assistance with Tax Forms
Clients are advised to seek guidance from our finance department for assistance with completing tax forms and understanding their obligations related to cryptocurrency transactions. Our finance department is available to provide additional support and information regarding compliance with Canadian tax laws.

Clients with any questions or requiring further assistance regarding investments or tax obligations are encouraged to contact our finance department.

4. Registration Information and Requirements.
As part of the Registration Process, you'll be asked for some Identifying information. AStarMarkets relies on its Users to keep their Login and Password information secure. If you use your Account Improperly or Illegally, you are solely responsible for any damages caused. It is your sole responsibility to provide Accurate and Complete information about yourself during the Registration Process. You must not impersonate another Person or Entity, nor conceal your Identity for any reason. Upon providing Financial information to AStarMarkets , the Client guarantees that the information is accurate and representative of his/her current Financial situation. By Registering as a Commercial Entity, you declare that you are authorized to bind that Entity to this Agreement. AStarMarkets carefully treats the Information you submit to us according to the disclosure of Information provided during the Registration Process and Privacy Policy.

5. Withdrawal Limits.
All Financial Institutions, including AStarMarkets , must abide by AML (Anti-Money Laundering) Regulations.
As a core function of AML, it ensures that people who are not qualified to participate in Services - either due to their Age, Residence Status, or Criminal Motivation - remain excluded.
It is a Requirement of any Financial Institution that Clients provide them with documentation that may affect their Withdrawal Limits if not provided.
In accordance with AML Regulations, we recommend that all Clients opening An Investment Account get their Account Verified.

Please make sure all the Documents you provide are of High Quality and placed on a flat surface, All 4 corners are showing, without fingers or shadows, in color, clear and readable, and without a Camera Flash .

Verification Level 1 - Maximum limit withdrawal per Month $1,000.00.
In order to be Verified in Level 1 please provide one of the following documents explained below:
1. Valid Passport - Both Pages Opened.
2. Driver’s License - Front and Backside.
3. Government Issued ID - Front and Backside.

Verification Level 2 - Maximum limit withdrawal per Month $50,000.00.
In order to be Verified in Level 2 please provide Proof of Residency with one of the following Documents:
Bank Statement / Utility Bills / House phone bills / Tax returns / Council tax bills / Government-issued certifications of residence.
Please make sure the Document is a current Document from the last 3 months.

Verification Level 3 - Maximum limit withdrawal per Month $250,000.00.
In order to be Verified in Level 3 please provide Source of Funds by sending us Documentation showing a Bank Statement/ Pension Statement/ Individual Savings Account (ISA).
Please make sure the Statement shows the nature of the funds you deposited into the Investment Account.

Verification Level 4 - Maximum limit withdrawal per Month $1,000,000.00.
In order to be Verified on Level 4 the Client needs to provide extra documentation with the Financial Department depending on the Investment Account and how the funds were previously transferred.


* Verification Confirmation may take up to 14 Business Days upon submission.
** Account Verification Level updates take up to 21 Business Days until Implemented.

Customers who would like to make a withdrawal automatically and without the account manager's approval can request from the account manager or request AStarMarkets via email to ensure that any withdrawal will be made automatically and will be under their Sole Responsibility.
The investment account must be active for the minimum of 10 days and verified by Level 2 or above.

6. General Clause
We will not be liable in any way for any Actions taken by a Government or Legal Authority during a force majeure. The remaining provisions of this Agreement will remain in effect if any provision is declared Invalid or Unenforceable. A Party's failure to enforce any right or provision of this Agreement does not constitute a Waiver of such Right or Provision. It is our Company's right and/or obligation to assign this Agreement or any Rights or Obligations arising therefrom without your consent. The Terms of this Agreement may be amended by our Company at any time by posting the amended Terms on the Website. It is your responsibility to check whether the Agreement has been Amended. As soon as an Amendment is published on the Website, it will be effective. If you do not agree to be bound by the changes to the Terms and Conditions of this Agreement, do not use or access our Services. You should inform us, in writing, immediately.

7. Online Services Agreement.
This Agreement is made by and between AStarMarkets Ltd. and the Client. Both the Website and Trading Platform are subject to this Agreement. As is all Electronic Content and/or Software on the Site that provides information about Currency Exchange rates in real-time. This Agreement applies to both the Website and Trading Platform. A Program Transaction Service on the Cryptocurrency Market is provided through the Internet, Application, Telephone, Email, or Fax. As well as other Features, Content, or Services that AStarMarkets may add in the future (the "Services").

8. Account Trial Period.
AStarMarkets offers Clients without experience have the opportunity to open an investment account with less than $10,000.00. A Client who registered with AStarMarkets and invests less than $10,000.00 receives a 30-Day Trial Period with the Trading benefits of the Basic account.
The Basic Account Includes:
-24/5 Customer Support
-Secure Wallet
-Min. Order Size 0.01 Lot
-Full Trading Tools
-Monthly Signals
-Access To 1000+ Assets
-Personal Expert Broker
A trial period account allows the client to evaluate AStarMarkets platform's performance with the full range of innovative features. A personal account manager will be assigned to the client in order to build a financial plan regarding the client's needs. The Basic account holder also has the ability to ask the account manager to open and close trades in the market on their behalf, Along with assisting to manage and grow the client's investment portfolio. The trial period continues for 30 calendar days from the Sign-Up date. At any time during the trial period, the client can upgrade the investment account to higher account types.

9. Legal Restrictions.
Financial contract laws vary from country to country. It is the client's responsibility to make sure that the client will comply with all laws, regulations, and guidelines related to the use of the website in their country of residency. Client may access our website without necessarily meaning that the client is granted access to our services or activities that clients undertake through the website. Client hereby declares that the money in the investment account with AStarMarkets does not come from kidnapping, drug trafficking, or other illegal or criminal Activity

10. Limited License.
Access and use of the site are granted to you by AStarMarkets on a limited, non-exclusive, non-transferable basis (the "License"). The license is subject to your compliance with the terms of this agreement. You agree not to resell or make available the site to any other person. In addition, you will not copy any documents contained on the site for resale or for any other purpose without the prior written consent of AStarMarkets .
The use of the site in violation of this section will subject you to liability and binding obligations. You agree to use all the information received from AStarMarkets for the sole purpose of performing transactions within the parameters of the site.

Likewise, you agree not to use electronic communication features on the site for illegal, abusive, intrusive, obscene, threatening, or hateful purposes, as well as harassing and vilifying others. The license granted hereunder shall terminate if AStarMarkets considers that any information provided by you, including your e-mail, is no longer current or accurate, or if you fail to comply with any term or condition of This Agreement and all rules and guidelines for each service. It will be the same if AStarMarkets determines that you committed a crime on the AStarMarkets trading platform (including without limitation the conclusion of a transaction outside the market rates).

In the event of a violation of this agreement, you agree to cease using the services. Regardless of whether you are given notice, AStarMarkets may terminate your access to all or part of the services, close any open transactions, and remove and discard any information or content within any service at its sole discretion.

11. Financial Information.
By providing you with one or more of its Services, AStarMarkets can provide you with a wide range of financial information generated from third-party providers, such as agents, suppliers, and partners. This includes, but is not limited to financial market data, quotes and news, analyst opinions and research reports, graphs, and data (“Financial Information”). Neither this Site nor the information provided on it are intended to provide investment advice. AStarMarkets delivers financial data as a service. In addition, AStarMarkets and its third party providers cannot guarantee accuracy, timeliness, completeness, or the sequence in which the financial information is presented or the results of using this financial information. In the event of changes in market conditions or economic circumstances, financial information may quickly become unreliable. The financial information provided by AStarMarkets or third party providers can be interrupted at any time without notice, and neither company is required to update it.

Do not take the information on the website as professional advice for your financial trading. The information you find on the website, in our course materials, policies, web pages, platforms, and any other platforms through which we deliver our services is meant only to offer you direction and provide you with trading services. It is imperative to understand the nature of this information before trading, investing, or making any decisions based on it.

If you are using the site, it is your responsibility to verify its reliability and suitability for your purposes. By using our services in accordance with these terms and conditions, you agree that we are not liable for any claim, damage, or loss caused by the information contained in the Site or referenced therein. AStarMarkets will not be liable for any claims or lawsuits relating to your trade results. Certain elements of our trading services, trading platform, tools, etc., are beyond our control. AStarMarkets will not be held responsible for any financial losses or damages arising from your use of those elements.

12. Risk Disclosure.
You agree to use the site at your own risk. As a result of the above provisions, the services provided on this website are only intended for customers who are able to withstand the loss of any money invested. In addition, they should understand the risks and have experience in taking risks in financial markets. You should be aware of all the risks related to trading, and solicit advice from an independent financial advisor in case of doubts. Engaging in trades may be risky, especially if you engage in any margin trades or use any other sophisticated trading options. You should not use software and/or services if you do not understand these risks, or if you do not have sufficient qualifications.

13.Links
AStarMarkets may provide links to websites controlled or produced by third parties. A link to another website does not imply endorsement, approval, sponsorship, or affiliation with the site, its owners, or its suppliers. If you are planning to retrieve, use, or purchase items via the Internet, AStarMarkets recommends that you first understand the risks involved.

These links are provided solely for your convenience. The use of content, products and services on other websites is at your own risk, and AStarMarkets is not responsible for any loss or damage you may suffer as a result.

14. Abuse of the Cancel Function.
The cancellation feature permits the client to revoke their position within a matter of seconds after execution. If a client cancels positions that constitute 20% of all executed options during a trading period, such action will be regarded as misuse. In the event that AStarMarkets identifies misuse of the cancellation function, it retains the right to close the position, deactivate the feature, withhold profit distribution, or temporarily suspend the client's account

15. Trading Cancellation.
In its sole discretion, AStarMarkets may refuse or cancel services, and/or refuse distribution of profits for legitimate reasons, including, without limitation:
In the event that AStarMarkets has reasonable cause to believe that a person's activities on the Site may be illegal.
In the event that AStarMarkets suffers any fiscal or pecuniary damage as a result of someone else's activities.
In the event AStarMarkets considers one or more operations on the Site to be in violation of this Agreement.

16. The Payment Procedure.
Each withdrawal request is supervised by the Finance Department at AStarMarkets . Any withdrawal must be accompanied by identification documents and a Deposit Confirmation Form. You may experience a delay in the processing of your withdrawal request if the required documents are not submitted in a timely manner. AStarMarkets may take up to three business days to process withdrawal requests. Your funds will be deposited into your account only after your application is approved. Fees such as broker fees, conversion fees, and processing fees will be paid in fiat currencies and will not be deducted from the investment account. AStarMarkets will be able to charge a "failure to pay penalty" if the client does not pay the fees within the given time frame. AStarMarkets may reserve the right to require the client to withdraw the entire investment at any time. It is possible to incur conversion fees of up to 15%, processing fees of up to 5%, and broker fees of up to 20%. The amount of fees the client must pay depends on the account type the client holds.

17. AStarMarkets Credit Deposit.
AStarMarkets offers its clients a variety of rewarding features. AStarMarkets offers credit deposits and one-time trading credits as part of its promotions program. AStarMarkets may also investigate the Customer's past and current investment activity, and in connection with it, contact any futures commission merchant, exchange, broker, bank, compliance data center, or other financial or investment institution AStarMarkets deems appropriate. Time and conditions are limited for these credit deposits. Credit Deposits from AStarMarkets can only be withdrawn once all of the foregoing stipulations have been met. In the event that funds are withdrawn from an account before fulfilling the terms of the Credit Deposits, they will be immediately canceled and removed from the account. The account will be invalidated and any profits or losses will be collected if there is any indication of fraud, manipulation, cash-back arbitrage, or other forms of deceptive or fraudulent activity.

18. Limited Liability.
We are committed to ensuring the continuity of the Site's Services. It should be noted, however, that we are not responsible for any error, omission, deletion, interruption, delay, defect, in operation or transmission, communications line failure, theft or destruction, or unauthorized access to the Site or Services. As a result of technical problems or traffic congestion on the Internet, the Site, or any Service, we do not accept responsibility for problems or technical malfunctions associated with telephone networks, computer online systems, servers or providers, hardware or software. In no event will we be liable for any loss or damage resulting from the use of the Site or Services or any content posted on or through the Site or Services, or any conduct by any users of the Site or Services. in no event shall AStarMarkets or any of its directors, officers, employees, or agents shall be liable for any damages whatsoever to you, including, without limitation, indirect, incidental, consequential, or punitive damages arising out of or related to the use of the site or the services, including, without limitation, the quality of the usefulness of information provided through or as part of the site or any investment decision making on the basis of the information, whether the damages were predictable or not and whether or not AStarMarkets has been acquainted with the possibility of such damages. a limitation of liability will be applicable to you to the fullest extent of law in the applicable jurisdiction. it will never exceed the amount of money transferred or deposited in your account on the site in connection with the transaction giving rise to such liability.

19. Trading Volume.
19.1 Trading Volume Prerequisite:
Clients shall be mandated to achieve an aggregate trading volume, the quantum of which shall be derived through an empirically determined multiplicative factor applied to the totality of all deposits effectuated into the account. This trading volume metric shall not be construed as a fixed or static threshold but, rather, as a dynamically calibrated and inherently fluctuating prerequisite, intricately tied to the cumulative operational activity on the account. The establishment and maintenance of this volume are fundamental to ensuring the structural integrity, sustainability, and cost-effectiveness of the platform's operational framework.

Formula (Subject to AStarMarkets' Discretion):
Trading Volume Requirement = Deposits × 100 (or any other alternative factor as deemed appropriate by AStarMarkets following periodic internal evaluations, market fluctuations, or specific operational exigencies).
AStarMarkets expressly retains the unilateral discretion to modify, adjust, reinterpret, or otherwise recalibrate the multiplicative factor or trading volume prerequisite in accordance with the company’s internal assessments, market conditions, promotional terms, or any other variable or factor deemed relevant under the platform’s operational discretion, including but not limited to platform restructuring, regulatory influences, or unforeseen financial perturbations.

19.2 Temporal Limitation on Withdrawal Eligibility:
Clients shall be required to satisfy the trading volume criteria within a temporal frame not less than 90 calendar days (3 months) subsequent to the most recent deposit, as stipulated in Section 6.1. During this specified duration, it is incumbent upon the client to engage in trading activity consistent with the trading volume requirement. Should the client fail to meet the prescribed trading volume within this period, they will nonetheless be permitted to submit a withdrawal request. However, such withdrawals will only be processed following the expiration of the 3-month period and upon meeting a subsequent 3-month threshold recalculated as per the client’s new deposit and trading activity. In instances where the trading volume mandate remains unmet after the designated 3-month period from the date of the most recent deposit, clients will no longer be subject to any trading volume requirements or other withdrawal restrictions. At the conclusion of this 3-month period, all funds within the account shall become freely withdrawable without additional conditions, recalibrations, or holds, subject only to standard processing times.

19.3 Volume Calculation Criteria:
The trading volume requisite shall be appraised exclusively on the basis of transactions that have been fully and unequivocally executed, i.e., buy and sell orders that are completed, confirmed, and valid. Any and all transactions not finalized, including but not limited to pending, canceled, partially fulfilled, or otherwise invalidated orders, shall be excluded from the volume calculation. Furthermore, AStarMarkets reserves the unilateral authority to disregard any transaction deemed to be non-compliant, speculative, inauthentic, or otherwise incongruent with the platform’s policies and regulations, irrespective of whether such transactions could otherwise contribute to the fulfillment of the trading volume requirement.

19.4 Deferred Withdrawal Processing:
In the event that a withdrawal request is submitted prematurely—prior to fulfilling the temporal conditions—AStarMarkets reserves the unequivocal right to:
Postpone, delay, or suspend the processing of the withdrawal request until such time as the client has duly fulfilled both the trading volume and temporal conditions, as verified through internal procedural assessments. Levy administrative charges or fees of non-standard nature should the client request expedited processing, in circumstances considered exceptional or of unique nature, as determined on a case-by-case basis by the platform’s internal review processes.

19.5 Evaluation and Verification:
AStarMarkets shall engage in periodic evaluations of the client’s trading activity to ascertain compliance with the prescribed trading volume and temporal thresholds. However, the platform retains the unrestricted right to amend, recalibrate, or otherwise modify these requirements, even if such alterations are not explicitly disclosed in the initial terms, based on operational exigencies, market dynamics, or unforeseen regulatory obligations.

19.6 Discretionary Exemptions:
AStarMarkets may, at its sole discretion and subject to strict conditions, grant exemptions to the aforementioned withdrawal stipulations under extraordinary circumstances, such as financial emergencies or other exceptional conditions, as deemed appropriate by the platform. All such exemptions, should they be granted, will be contingent on substantiated evidence provided by the client and subject to the sole discretion of AStarMarkets.

19.7 Clarity of Compliance Metrics
While AStarMarkets has taken reasonable measures to ensure that the terms contained herein are clearly articulated, the ultimate responsibility for understanding and adhering to these terms rests with the client. In the event of any ambiguity, dispute, or lack of clarity regarding these terms, the internal records of AStarMarkets shall serve as the final arbiter of compliance. In addition, clients are strongly encouraged to maintain independent records and verify their activities against the platform's records to ensure conformity.

19.8 Regulatory Framework:
This policy shall be governed by and construed in accordance with the applicable Anti-Money Laundering (AML) regulations, along with all other relevant international regulatory frameworks. However, AStarMarkets reserves the unilateral right to modify, amend, or alter the terms contained herein at any time to ensure ongoing compliance with evolving legal interpretations and regulatory demands.

20. Anti-Money Laundering (AML).
AStarMarkets does not tolerate money laundering and supports the fight against money launderers.

AStarMarkets Limited maintains a zero-tolerance policy for money laundering and unequivocally supports global initiatives to combat illicit financial activities. The Company adheres to the regulatory framework established by the UK’s Joint Money Laundering Steering Group and operates in compliance with the standards set by the Financial Action Task Force (FATF), an international body dedicated to preventing money laundering and the financing of terrorism.
To deter and prevent money laundering, AStarMarkets has implemented robust policies and procedures, which include but are not limited to:
- Requiring clients to provide valid proof of identity.
- Maintaining comprehensive records of identification information.
- Verifying that clients are not listed as known or suspected terrorists by cross-referencing names with international watchlists.
- Informing clients that any information provided may be used for identity verification purposes in compliance with AML regulations.

Prohibited Uses:
It is strictly prohibited to engage in unlawful or abusive activities through the Site or its services. AStarMarkets enforces stringent anti-money laundering protocols and reserves the right to refuse or terminate financial services and cancel transactions that contravene these regulations.

Deposit and Withdrawal Conditions:
-Clients utilizing wire transfers must ensure the originating bank account matches the registered account name and number. Any gains will be returned to the originating bank account.
-Deposits made via credit or debit cards will be refunded exclusively to the same card used, ensuring consistency with the cardholder’s identity.
-Investment profits will be distributed in Bitcoin (BTC) or other cryptocurrencies (e.g., USDT) to a wallet registered under the account holder’s verified identity. The wallet details must align with the account holder's identification documents, phone number, and email address.

Account Restrictions and Documentation Requirements:
-Each individual is permitted to open and maintain only one investment account. Opening multiple accounts under false identities or using such accounts for financial gains is strictly prohibited.
-AStarMarkets reserves the right to request additional proof of identity, such as a government-issued passport or other documentation, at its sole discretion. Accounts may be temporarily suspended until such documentation is provided.
-Accounts suspected of fraudulent activities or non-compliance with AML regulations may be terminated, and the funds held therein may be withheld until the necessary documentation and fees are provided.

Fee Policy:
AStarMarkets reserves the right to withhold funds pending the payment of applicable fees, which may include but are not limited to conversion fees, processing fees, and broker profit fees. Failure to settle these fees prior to withdrawal may result in additional charges accruing over time.

21 .Ownership of intellecutal Property.
All content on the Site, including but not limited to trademarks, service marks, trade names, logos, images, and other intellectual property, is the sole property of AStarMarkets Limited, its affiliates, or authorized agents. This content is protected under applicable laws and international intellectual property agreements.

All materials downloaded or printed from the Site retain their copyright notices and proprietary identifiers. No rights, licenses, or permissions—whether express or implied—are granted to users for the use, reproduction, distribution, or modification of any content without prior written authorization from AStarMarkets.

Users are expressly prohibited from uploading, posting, distributing, or reproducing any copyrighted or protected materials, software, or other intellectual property—including those concerning privacy and public image—without obtaining prior written consent from both the copyright holder and AStarMarkets Limited.

22 .Indemnification.
You agree to indemnify, defend, and hold harmless AStarMarkets Limited, its officers, directors, employees, agents, and affiliates against any and all claims, liabilities, damages, losses, costs, or expenses (including, without limitation, reasonable attorneys' fees) arising from or in connection with:

- Your use of or access to the Site or services;
- Your breach of any terms set forth in this Agreement;
- Your violation of any applicable laws, regulations, or third-party rights.

23 . Governing Law and Exclusive Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles. The parties irrevocably submit to the exclusive jurisdiction and venue of the courts of the United Kingdom for any disputes arising out of or relating to this Agreement.

24 . Terms and Termination. This Agreement remains in force indefinitely unless terminated by AStarMarkets Limited at its sole discretion and without prior notice. Upon termination, you shall no longer have access to conduct transactions or utilize the services provided by the Company.

25 .Risk Warning.
Financial regulations vary across jurisdictions, and it is your sole responsibility to ensure compliance with the laws, regulations, and directives applicable to your country of residence.

Digital assets are inherently volatile and carry a significant risk of economic loss. The value of digital assets may fluctuate substantially, and you should carefully evaluate whether trading or holding such assets aligns with your financial circumstances and risk tolerance.

AStarMarkets provides a comprehensive Risk Warning, which outlines the inherent risks of using its services. However, the Risk Warning does not encompass all potential risks or account for your personal circumstances. You are advised to review it thoroughly and seek independent financial advice if necessary.

It is imperative that you fully understand the risks involved before deciding to utilize AStarMarkets' services or engage in any investment activity.